Terms and Conditions
Last Updated: August 6, 2025
Welcome to Vanvaas. By accessing our website (https://www.vanvaas.life), booking accommodations, participating in activities, or attending the Sounds of Soil Music Festival, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. General
These Terms and Conditions govern your use of our services, including but not limited to accommodations (Orchard Retreat, Wilderness Lodge, Eco Lodge), activities (e.g., Crystal Waterfall Hike, Cursed Village Hike, angling, camping), and the Sounds of Soil Music Festival. Vanvaas reserves the right to update these terms at any time, with changes effective upon posting on this page.
2. Bookings and Payments
Reservation Process: Bookings for stays, activities, or festival tickets must be made through https://www.vanvaas.life or https://www.soundsofsoil.life. A confirmation email will be sent upon successful booking.
Payment: Full payment or a deposit (as specified) is required at booking. Payments are accepted via methods listed on our website. Prices are in Indian Rupees (₹) unless otherwise stated.
Cancellation Policy:
Cancellations made 30+ days before arrival: Full refund, less any transaction fees.
Cancellations made 15-29 days before arrival: 50% refund.
Cancellations within 14 days: No refund.
No-shows or early departures are non-refundable.
Modifications: Changes to bookings are subject to availability and may incur additional charges.
3. Guest Responsibilities
Conduct: Guests must respect Vanvaas’s eco-conscious ethos, including zero-waste practices, and adhere to staff instructions during stays and activities.
Safety: Participation in activities (e.g., hiking, angling) involves inherent risks. Guests assume responsibility for their safety and must follow guides’ instructions.
Property: Guests are liable for any damage to Vanvaas property (e.g., accommodations, equipment) caused by negligence or misuse.
Pets: Pets are allowed only with prior approval and must be well-behaved. Guests are responsible for their pets’ actions.
4. Activities and Events
Guided Activities: Activities like the Crystal Waterfall Hike (₹1500, 4-6 hours), Cursed Village Hike (6-7 hours), and angling (₹1500, 4 hours) are subject to weather and group size. Vanvaas may cancel or reschedule activities for safety, with refunds or alternatives offered.
Sounds of Soil Music Festival: Tickets are non-transferable and non-refundable, except in case of event cancellation. The festival (May 1-3, 2026) may be subject to change due to unforeseen circumstances (e.g., weather, permits).
Liability: Vanvaas is not liable for injuries, losses, or damages during activities or events, except where caused by our gross negligence.
5. Sustainability and Community
Eco-Conscious Practices: Guests must comply with Vanvaas’s zero-waste and sustainability policies, including proper waste disposal and respect for natural surroundings.
Community Living Project: Participation in community initiatives is voluntary but must align with our ethos of environmental and social responsibility.
6. Intellectual Property
All content on https://www.vanvaas.life, including text, images, and logos, is the property of Vanvaas or it's owners or its licensors. Unauthorized use is prohibited.
7. Privacy
Your personal information is handled in accordance with our Privacy Policy, accessible at https://www.vanvaas.life/privacy-policy. By using our services, you consent to the collection and use of your data as described therein.
8. Limitation of Liability
Vanvaas, its affiliates, and staff are not liable for any indirect, incidental, or consequential damages arising from your use of our services, including but not limited to loss of data, property damage, or personal injury, except where required by law.
9. Force Majeure
Vanvaas is not liable for failure to perform services due to events beyond our control, including natural disasters, government restrictions, or extreme weather affecting Soil Village or Manali.
10. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes shall be resolved in the courts of Manali, Himachal Pradesh.
11. Contact Us
For questions or concerns about these Terms and Conditions, contact us at:
Email: info@vanvaas.life
Address: Vanvaas, Soil Village, Naggar Road, Manali, Himachal Pradesh, India
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.